So you’re selling some super sweet products online?

So you’re selling some super sweet products online?

...But people are leaving your site without buying :(

How is that even possible?

Have a ground-breaking new ecommerce idea?

Get a basic online store up and running in a matter of weeks. Our philosophy is simple: implement a basic digital marketing strategy and track the results. The goal is to turn data into information, and information into insight. Then we do more of what is working and less of what isn’t!
Have a ground-breaking new ecommerce idea?

Have you got the dials set correctly on your website?

We use data to uncover the barriers that your site visitors are running into to discover the most impactful things we can do to solve their challenges. Identifying these key metrics means that you’ll be able to continuously monitor and evaluate the success of your website.
Have you got the dials set correctly on your website?

Wouldn’t it be cool to automate some of the stuff you do?

As an entrepreneur, time is your greatest resource. Claim some of it back by leveraging some of the awesome online tools designed to make your life easier.
Wouldn’t it be cool to automate some of the stuff you do?

Tesserac UXD partners with you to optimize your online business.

More site visitors. Better customer insight. More newsletter signups. Better quality leads. More fans. More sales. Better client engagement. More revenue.
Tesserac UXD partners with you to optimize your online business.

How We Can Help Your Business Grow

The Digital Business Catalyst Process
Assessment
Together, we’ll review your online business goals. We’ll figure out what’s working and what isn’t, where you are spending more time than you need to and where we can leverage online tools to help relieve the administrative burden of running a business.
UX Research
We’ll learn everything there is to know about your target audience. We’ll figure out what they need and how they think. We’ll also have a look at your strengths and weaknesses, comparing it with competitor’s or similar online businesses to see where yours can improve.
Ideation & Strategy
Once we’ve gathered data, we’ll use it to create your digital plan. We’ll find that sweet spot, where your needs and your customer’s needs meet. By providing simple solutions to complex problems, we’ll create an actionable and achievable plan that will improve your bottom line.
Solutioning
We believe in Growth Driven Design. This means we like to move quickly, testing our hypothesis, making small changes to reduce risk and measuring results to see if we’re moving things the right direction.

Love Letters <3

My clients often come to me knowing that their website is capable of more, or isn’t solving business needs, but are unsure of exactly what is wrong. The great thing about starting a project with a discovery UX project is that most/all of the needs and issues from visitors and administrators can be compiled down to a report.” “The client gives feedback and ultimately approves the UX report before we quote on the solution. The next step for us is to give a response to the UX report, which typically is an estimate and scope of work that is based on a vetted report on the users needs. no surprises.
Vanessa's ability to understand user needs and distill complex architecture has made her and her team an invaluable asset on the dozen or so projects I've had the pleasure of working with her on. Our client's can't imagine how we ever got by without them. Tesserac's re-architecture on a recent e-commerce site nearly quadrupled their conversion rate and reduced their abandoned carts considerably.
Mellenger Interactive has been working with Tesserac UXD for over six years. My clients often come to me knowing that their website is capable of more, or isn’t solving business needs, but are unsure of exactly what is wrong. Starting a project with a User Experience Study and discovery phase with Vanessa and her team means that user behaviour, visitor segments, and user preferences are all taken into account so that we are able to create the best application possible. Tesserac deliverables have historically provided very solid roadmaps for Mellenger Interactive design and development projects.
Vanessa and her team at Tesserac UXD have a plethora of experience with usability research. These projects touched on several verticals, such as: higher education, high fashion, digital marketing, entertainment, housing, retail, e-commerce, banking, healthcare, government, and audio/video production. Each project has a unique set of requirements, goals, and audience—a fingerprint that requires careful attention to detail—that Tesserac UXD is well equipped to handle and understand.
UX work helps mitigate project risk and develops clarity often allowing for an effective reduction of budget and timelines. It can also funnel expectations fostering an environment of productive open communication that can result in clarifications of scope
The kind of conversations that are part of UX work are pivotal to developing a solid project plan and delivering true value to a project. Tesserac's process of user experience design can uncover new opportunities for user engagement and contribute directly to the success of an online business.